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The journey - 365 days in!

It is hard to believe that one year ago today I had finished the application process for something called the "Saltire Foundation Fellowship". It was around the same time a year ago today I received a call from Crawford Gillies to say that my...

Published 23-Aug-2009 18:56 by Paul Reynolds

Filed under: Paul Reynolds, Liberty Mutual

A personal review at 32,000 feet.

Well it is the last day of June and I am nearly six months into this life changing experience called the Saltire Fellowship. As I write this blog I am 32,000 feet in the air flying from Sacramento in California to Seattle in Washington State. I am currently...

Published 02-Jul-2009 5:28 by Paul Reynolds

Filed under: Paul Reynolds, Liberty Mutual, David Miller, Youtube, Facebook

Going down the rabbit hole

In contrast to my previous blog, I have just finished reading an article in the NY Times, which tells of the plight of the passengers of US Airways Flight 1549. Flight 1549 as I am sure you all will remember, was the plane that ditched into the Hudson...

Published 12-Jun-2009 16:40 by David.Miller

Filed under: Liberty Mutual, Business, David Miller

Life with Liberty

Now in my fifth week with Liberty Mutual, I’m ashamed to say I find the Insurance Business quite interesting. Paul and Ian could tell you, I have amassed quite a collection of Surveys & Annual Reports on my desk, as I try and figure out this...

Published 10-Jun-2009 21:57 by David.Miller

Filed under: Liberty Mutual, Business, David Miller, customer experience, organization, externship

Being at the Centre of everything

Hi In my blog last week I talked about finslising the preperation part of my Porject and getting ready to approve it for funding the following morning. Well I am pleased to say that my Project was approved, I have made some final changes to it and will...

Published 10-Jun-2009 18:09 by Paul Reynolds

Filed under: Leadership, Liberty Mutual

When you have a spring in your step...

Hello So it is the 1st June! It was one of those beautiful mornings where the sun was out, the sky was crisp blue and there is no humidity. I have a really pleasant walk to work and for those of you who remember Boston Gardens covered in snow, it really...

Published 02-Jun-2009 3:22 by Paul Reynolds

Filed under: Liberty Mutual

My salubrious greetings to each and every one of you…..

Of course such a greeting is not something I would have ever given anybody, until I had spent 16 weeks of this year at Babson. (A chufty badge for the first person to name the professor who once greeted us this way.) Yes, 16, intense, enjoyable, sometimes...

Published 28-May-2009 14:43 by David.Miller

Filed under: Saltire Experience, Boston, Liberty Mutual, David Miller

The First of Many......

Well, we are now at the start of week # 20 and I really do not know where to begin. I started this journey in January with 'Eyes Wide Open' and I have thoroughly enjoyed every minute! The 16 weeks at Babson College seem so long ago now and it...

Published 26-May-2009 15:50 by Paul Reynolds

Filed under: Saltire Experience, Boston, Paul Reynolds, Liberty Mutual, Business

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