http://www.saltirefoundation.com/cs/blogs/fellow/archive/tags/innovation/Forrester/default.aspxTags: innovation, ForresterenCommunityServer 2008.5 SP1 (Build: 31106.3070)http://www.saltirefoundation.com/cs/blogs/fellow/archive/2009/05/29/thank-you-3m.aspxFri, 29 May 2009 01:04:00 GMT56d272e6-72bb-4bed-9a4d-cb4f02564cd7:110Ian Webster2http://www.saltirefoundation.com/cs/blogs/fellow/rsscomments.aspx?PostID=110http://www.saltirefoundation.com/cs/blogs/fellow/archive/2009/05/29/thank-you-3m.aspx#commentsWe heard a lot about 3M in our time at Babson - a company that grew from an accidental discovery of a weak adhesive, too weak for anything but temporarily fixing small squares of paper to things. What could be more useless than that, eh? Well, as you...(<a href="http://www.saltirefoundation.com/cs/blogs/fellow/archive/2009/05/29/thank-you-3m.aspx">read more</a>)<img src="http://www.saltirefoundation.com/cs/aggbug.aspx?PostID=110" width="1" height="1">customer experienceorganization3MForresterinnovation